kolkattaff

kolkattaff App support

Contact
+91 0377999386

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kolkattaff:

Q1: How to log in after installing the kolkattaff?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email, providing an easy and convenient login process.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to establish. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The kolkattaff:

Q1: What is the minimum withdrawal amount in the kolkattaff?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can access their earned rewards but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step to finalize your account setup.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring users to wait up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money is only for gaming purposes and cannot be withdrawn for anyone else. Any winnings earned from gaming with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your request is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, contact their care centre for assistance.

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